until March 6, 2026
Kaiserhof Hotel
from 15,910 ₽
- Photographs of the hotel36
- Guests' photos33
Main amenities of the hotel
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
Location
- Honey Bridge • 340 m
- Koenigsberg Museum • 340 m
- Baltic Expo • 430 m
- Immanuel Kant's Grave • 440 m
- Timber Bridge • 480 m
Available rooms
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Location
City Center, ulitsa Oktyabrskaya, 6 A, Kaliningrad
- What's nearby
- Honey Bridge • 340 m
- Koenigsberg Museum • 340 m
- Baltic Expo • 430 m
- Immanuel Kant's Grave • 440 m
- Timber Bridge • 480 m
- Konigsberg Cathedral • 480 m
- Kaliningrad Art Gallery • 700 m
- Kaliningrad Regional Philharmonic Hall • 710 m
- Estacada Bridge • 720 m
- Friedrichsburg Gate • 910 m
- Places of interest
- Cathedral of Christ the Saviour • 2.1 km
- Amber Museum • 2.1 km
- The Fighting Bulls • 2.3 km
- Kaliningrad Zoo • 2.8 km
- Kaliningrad Central Park • 3.2 km
- Botanical Garden • 3.9 km
- Murarium Cat Museum • 28.7 km
- Tikhoye Lake • 35.0 km
- Listvennichny Park • 35.3 km
- Maritime Exhibition Center • 35.4 km
- Airports
- Khrabrovo Airport • 20.5 km
- Train stations
- South Railway Station • 1.5 km
Description of the hotel
Location
HELIOPARK Kaiserhof Hotel is located in the center of Kaliningrad, a minute walk from the river port and a few steps from Königsberg Cathedral.
Hotel features
Complimentary breakfast is served daily. Guests are welcome to dine at the hotel's brightly decorated restaurant of local and international cuisine, enjoy a wide variety of drinks at the two-level lobby bar and read a book from the hotel's library.
Guests can relax in the spa center with a complex of saunas, swimming pool and a hot tub. Free Wi-Fi is provided in the entire hotel.
The 24-hour front desk staff will arrange transfer and tours. The hotel offers an ATM, free on-site parking and shuttle service to the airport and the main rail terminal of Kaliningrad.
Rooms
HELIOPARK Kaiserhof Hotel features 117 elegant rooms. Each room comes with a TV, air-conditioning, safe and a private bathroom with free toiletries.
The hotel's awards
2023
Ostrovok Guests' Choice
Facts about the hotel
Year of construction
2008
Type of electrical socket
Type C
220 V / 50 Hz
Type C
(grounded)
220 V / 50 Hz
Number of rooms and floors
119 rooms • 6 floors
What other amenities are there?
General
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Early check-in
- Late check-out
- Private check-in/check-out
Rooms
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- Safe (in room)
Accessibility
- Accessibility features
Services and amenities
- Iron and board
- Ironing
paid for separately
- Laundry
paid for separately
- Concierge services
- Dry-cleaning
paid for separately
- Shoe shine
paid for separately
- Hairdryer (on request)
- Luggage storage
- Iron
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Poolside bar
- Packed Lunches
Internet
- Free Wi-Fi
- Internet access
Transfer
- Shuttle
paid for separately
- Car rental
paid for separately
- Airport transportation
Languages Spoken
- Russian
- English
Tourist services
- Tour assistance
Recreation
- Library
Parking
- Free Parking on Premises
Pool and beach
- Swimming pool
- Spa tub
- Indoor Pool
Business
- Business center
- Photocopy machines
- Event facilities
- Conference Hall
Sports
- Fitness facilities
Kids
- Family/Kid Friendly
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
Policies
Check-in terms and conditions
| Check-in |
|---|
| 15:00 – 00:00 |
| Check-out |
|---|
| Until 12:00 |
Paid on the spot
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | Must be clarified on the spot |
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | 4000 RUB per guest per night |
Visa information
| If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All agreements are only made between you and the hotel. |
Additional information
Russian citizens must have an original Russian passport upon arrival. In case of no-show or cancellation of the reservation, the payment for the "early check-in" or "late check-out" services is not refundable, together with the fine at the rate.
We draw your attention to the list of required documents upon arrival of guests.
For citizens of the Russian Federation:
- passport of a citizen of the Russian Federation, certifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation;
- birth certificate (for persons under 14 years of age);
- passport identifying a citizen of the Russian Federation outside the Russian Federation (for persons permanently residing outside the Russian Federation).
For foreign citizens:
- a document proving the identity of a foreign citizen on the territory of the Russian Federation (foreign passport, national passport, identity card (for citizens of Kazakhstan), birth certificate). A document proving the identity of a stateless person may be a residence permit;
- migration card;
- visa, residence permit, or temporary residence permit (for foreign citizens who have visa entry or reside in the Russian Federation);
- the detachable part of the notification form, if a foreign citizen is in the Russian Federation more than 7 days from the moment of crossing the border.
In the absence of any of the above documents, the administrator has the right to refuse the guest to check into the hotel.
Please note that bookings from 5 rooms at the same time are considered a group application and are considered on an individual basis upon request at hi@ostrovok.ru.
Breakfast at the hotel is served buffet style. On weekdays, breakfast is served from 07.00 to 10.00, on weekends - from 07.00 to 11.00.
For hotel guests, if you show the receptionist a guest spa card, access to the aqua-thermal complex is available on a complimentary basis from 07:00 to 22:00.
Visiting rules:
— Long hair must be gathered in a bundle or use a swimming cap;
— visiting the aquatic complex and thermal complex possible only in the presence of bathing suit, rubber slippers (slippers, crocs);
— young guests under the age of 12 years are allowed to stay in the spa area until 18:00 and only accompanied by an adult;
— children above the age of 12 are allowed on the spa premises until 22:00 and must be accompanied by an adult, who will be responsible for their safety and compliance with set rules;
— children under 3 years old may visit the aqua-thermal complex only with a special diaper for swimming;
— An adult accompanying a child under the age of 18 will be responsible for following the rules of the spa and supervising the child's compliance. Otherwise, the staff will be forced to deny the service.
In the period from 10/01/2023 to 11/15/2023 the second building of the hotel is closed for a complete renovation, the rooms of the categories "double standard", "double standard with river view", "junior suite" and "junior suite with river view" will not be available for booking for this period.
The aqua-thermal complex is also closed for a global update.
As a compliment for guests staying during this period, it is proposed to visit the Poseidon beach complex, located on the Upper Lake. Guests will have 4 modern steam rooms at their disposal: a Finnish sauna and a Russian steam room - both with panoramic views of the Upper Lake, as well as a hammam and an alternative dry sauna. Several jacuzzis indoors and outdoors (heated during the cold season). A visit to the Poseidon beach complex is possible only from the age of 14. From the age of 14, stay is possible accompanied by adults and only upon presentation of a passport. From the age of 16 on my own.
Visiting is possible daily sessions for 2 hours, for a visit an appointment is required at the hotel reception. Guests will be issued an invitation, guests get on their own. |
Payment
| In cash | By bank card |
|---|---|
| In the currency of the hotel — RUB |     |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru |
leisure
October 2023
October 2023Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
It's a decent hotel, very convenient location! It was 10 years ago, afraid it would change, but no!!! Great rooms, great breakfast! Special thanks to the staff!!! We'll definitely be back again!
What was bad
-
Translated by AIDear Galina! Thank you for choosing the Kaiserhof Hotel for your stay in Kaliningrad. It was very important for us to know that our service deserved such a high rating. Thank you for the feedback, because it is the comments and wishes of guests that help any hotel to become better.
Translated by AIleisure, couple
October 2023
October 2023What was good
It's located in the center of the promenade area, on the shore of the waterfront. All the attractions are nearby.
What was bad
The high cost of living is only justified if you go to a spa.
Translated by AIDear Elena, you are welcomed by guest specialist Paul, thank you for your feedback and choice of the Kaiserhof Hotel, we are pleased that you took the time to share your experiences with us, thank you for your appreciation of the hotel's location, the staff's responsiveness and the breakfast at the Hofburg.
Translated by AIleisure, company
October 2023
October 2023Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
My friend and I really liked the hotel! The food is delicious, varied, snacks are not noticed, cheeses are not a fire at all!.. Service pleasant, unnoticed:)... The spa is included in the price, without restrictions, there is a small swimming pool and various baths. We spent many pleasant hours here!
What was bad
There's no such thing.
Translated by AIDear Olga! greetings from guest specialist Paul. Thank you for your excellent feedback and appreciation, as well as for your choice of the Kaiserhof. Thank you for specially celebrating the quality of the staff service, the spa complex, as well as the breakfast at the restaurant. We are happy to know that the stay at the hotel was wonderful and left only positive emotions and impressions. We hope and will be happy to welcome you again!
Translated by AIleisure, couple
September 2023
September 2023What was good
It's a great hotel and a great location.
What was bad
-
Translated by AIDear Elena! Thank you for choosing the Kaiserhof Hotel for your stay in Kaliningrad. It was very important to us to know that our service deserved such a high rating. Thank you for the feedback, because it is the comments and wishes of guests that help any hotel to become better.
Translated by AIleisure, couple
September 2023
September 2023Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
I really liked everything, the good atmosphere, the polite and competent staff, the cleanliness of the room.
What was bad
-
Translated by AI
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