Staryij Gorod Hotel

Thank you for the aforementioned number 201 above the standard. If at the time of settlement you did not make a visual comparison between the number Comfort and the numbers in the Standard category, we are obliged to note that your staff are obliged to ask questions about the availability of the Internet and the quality of drinking water in order to ensure that you are not dissatisfied with the quality of the hotel. We are also obliged to inform you of the possibility of using the number of the hotel in the future. We are also obliged to inform you of the possibility of providing an alternative to the choice of the hotel.

Welcome, dear Mr. Yegor! We are obliged to comment again on your words on another platform. We strongly ask you to refrain from the biased negative dissemination of uniform information about our hotel. Our hotel staff have informed you in detail about the terms and Conditions of stay of guests. The information has been brought to your full knowledge. If additional questions arise, you have the opportunity to further contact the staff to resolve the situation. The question of providing cleaning once every 3 days is a generally accepted practice, as well as to further inform the guests at the time of booking.

Hello, dear Natalia! We are very grateful to you for your pleasant comments about the staff of our hotel. Your words are the best reward for evaluating our work. We are glad that you remained fully satisfied with the choice of our hotel. We look forward to meeting you again!

We are very saddened by your comment and the situation that has arisen, so we have properly checked the circumstances you have mentioned. In the process of booking your reservation, it was indicated as a wish to provide a quiet room with the windows coming out into the palace. It should be noted that it is the 201 of the Superior (Comfort) category that is the only number that corresponds to your desire for windows coming out into the palace and the relatively quiet noise level. The rest of the Superior (Comfort) numbers have a meaning on the street of the Kuznetski bridge, which is distinguished by the increased noise level in comparison to the quietness of the windows and the quietness of our doors. It is important to note that the Superior category is the only number that corresponds to the desire for windows to come out and the relatively quiet noise level. The purpose of the Superior category is to provide you with the Superior category of rooms, but we are prepared to provide you with the Superior category of services in order to provide you with the best possible outcome.

We are very pleased that you have made a positive impression on our hotel. It is very important that we meet the criteria of your choice. Our hotel staff is always ready to help with any questions.

Hello, dear Julia! We apologize for the occurrence of the moments you mentioned.. We ask you in such cases to uncompromisingly draw the attention of the on-call administrator to the circumstances that have arisen.

Hello, Jeanne! We are very pleased with your comment about our hotel. Thank you for your extremely pleasant comments and appreciation of our hotel. We would love to meet you again.